NDIS Clients & Carers: Purchase It-fits Bedding with Ease!

At It-fits, we're delighted to support the needs of NDIS clients and carers. If you're an NDIS client or carer, whether self-managed or on a plan, looking to purchase our fitted sheets, flat sheets, pillowcases, and doona covers using your funding, we're here to help!

Self-Managed: How to Purchase It-fits Bedding

1. Purchase your items and request an NDIS receipt in the "Notes" or "Add special instructions" section in your cart.
2. Include the following details on the receipt: your name, NDIS number, and any specific requirements.
3. We'll dispatch your sheets within our usual processing times.
4. Make an independent claim through NDIS using the provided receipt.

If you prefer to submit an invoice to be paid by the NDIS first, follow the instructions for plan managed.

Plan Managed and Requesting an NDIS Invoice

If you are an approved NDIS participant with an allocation of funds in your plan for any of our products, we can provide an invoice to assist with your claim. To request an NDIS Invoice, follow the instructions below:

1. Please browse our store and add your products to the cart.

2. In the "Notes" or "Add special instructions" section during checkout, include the following:

   • NDIS number

   • Plan manager’s email address (if you’d like us to send the invoice directly to them)

   • Any other details you’d like to appear on your invoice

3. Proceed to checkout and select “NDIS Invoice Request” as the payment method. (You will not be charged at this stage.)

4. Submit your request.

5. We will prepare your NDIS Tax Invoice and email it to you (and your plan manager, if applicable) within 24 hours.

What Happens Next

• Self-Managed: We will email the invoice to you. Use the invoice number as your payment reference, make payment directly, and send your remittance advice to customersupport@it-fits.com.au. Once payment is received, we will ship your order.

• Plan Managed: We will send the invoice to your plan manager (if their email is provided). Your plan manager must use the invoice number as the payment reference and send remittance advice to customersupport@it-fits.com.au. Once payment is received, we'll promptly ship your products to your door.

Important Notes

• Your order will only be processed once payment is received.

• It is your responsibility to confirm with your plan manager or support coordinator whether your NDIS plan covers our products.

• For assistance, please email us at customersupport@it-fits.com.au.